One document from January, marked “Amazon Confidential,” details various infractions by Amazon employees, including “public urination” and “public defecation.” The document was provided to The Intercept by an Amazon employee in Pittsburgh, Pennsylvania, who, like most of the employees I talked to, was granted anonymity to avoid professional reprisal.
The employee also provided an email sent by an Amazon logistics area manager last May that chastised employees for defecating into bags. “This evening, an associate discovered human feces in an Amazon bag that was returned to station by a driver. This is the 3rd occasion in the last 2 months when bags have been returned to station with poop inside. We understand that DA’s [driver associates] may have emergencies while on-road, and especially during Covid, DAs have struggled to find bathrooms while delivering.”
“We’ve noticed an uptick recently of all kinds of unsanitary garbage being left inside bags: used masks, gloves, bottles of urine,” the email continues. “By scanning the QR code on the bag, we can easily identify the DA who was in possession of the bag last. These behaviors are unacceptable, and will result in Tier 1 Infractions going forward. Please communicate this message to your drivers. I know if [sic] may seem obvious, or like something you shouldn’t need to coach, but please be explicit when communicating the message that they CANNOT poop, or leave bottles of urine inside bags…”
An email that Brown received from her manager this past August has a section titled “Urine bottle” and states: “In the morning, you must check your van thoroughly for garbage and urine bottle. If you find urine bottle (s) please report to your lead, supporting staff or me. Vans will be inspected by Amazon during debrief, if urine bottle (s) are found, you will be issue an infraction tier 1 for immediate offboarding.” Read more…